Privacy Policy
This policy explains the personal information Meeznplus handles when you use the Service, how we use and protect it, and the choices you have.
Overview
Meeznplus LLC, doing business as Meeznplus (“Meeznplus,” “we,” “us,” or “our”), provides meal planning, recipe, household inventory, shopping, scheduling, and related services through our websites and mobile applications (the “Service”). This policy explains the personal information we handle when you use the Service.
The Service is intended for adult account holders. An adult may create and manage profiles for members of their household, including children, and, if kiosk mode is available, may allow supervised interaction through a household kiosk. Those profiles are not independent child accounts.
Information we collect
- Account and authentication information, such as your name, email address, account identifier, session information, and the identity provider you use to sign in.
- Household content, such as household-member names and profiles, dietary preferences, recipes and recipe-import text, meal plans, schedules, inventory, shopping lists, restaurants, and activity you choose to record.
- Subscription information, including product, transaction, entitlement, renewal, and subscription-status data. Payment providers process payment details; we do not store full payment card numbers.
- Notification information, including preferences, delivery status, and browser push subscriptions and associated tokens.
- Technical and usage information, such as app, device, browser, operating system, IP-derived information, logs, crash and performance diagnostics, and feature usage.
- Information you send us when requesting support or otherwise communicating with us.
How we use information
- Provide, personalize, secure, maintain, and troubleshoot the Service, including household collaboration and cross-platform subscription access.
- Authenticate users, prevent abuse, respond to support requests, communicate service information, and deliver notifications you enable.
- Understand performance and product usage, improve features, and develop new functionality.
- Comply with law, enforce our Terms, protect users and the Service, and establish or defend legal claims.
Service providers and sharing
We share information only as needed to operate the Service, complete a transaction, comply with law, or protect rights and safety. Our providers may include Clerk for authentication; Convex for application data and functions; Apple and Google for sign-in and app distribution; RevenueCat and Paddle for subscription processing and entitlement synchronization; Cloudflare for hosting and delivery; Typesense for search; PostHog for product analytics and error monitoring; Resend for transactional email delivery; WorkOS for internal administrator authentication; and browser and platform push-delivery services for notifications you enable.
If you use AI-assisted recipe import, the text you submit may be sent to OpenAI for parsing. Restaurant searches may use Foursquare. We disclose information in a business transfer or legal process only as permitted by law. We do not sell personal information or use it for targeted advertising.
Your choices and rights
You can update household information and notification preferences in the Service. You can manage an App Store subscription through Apple and a web subscription through its web billing provider. You may request access, correction, deletion, or another privacy right available in your location by contacting us. We may need to verify your identity before completing a request.
You can delete your account at any time from account settings in the web app or the iOS app. Deletion permanently removes your account and personal information, including your profile details, dietary and allergy preferences, notification data, and photos. If you are the only adult account holder in your household, your household's data is deleted with your account.
If your household is shared with another adult account holder, the household and its shared content (such as recipes, schedules, and inventory) remain available to the other members, and ownership passes to another adult member. Your personal information is removed and your past contributions are irreversibly anonymized — they appear as "Deleted user" and can no longer be linked to you.
We retain limited billing and subscription transaction records for up to 400 days after they are received for fraud prevention, dispute, financial, and legal obligations; account identifiers are removed from these records when your account is deleted. Backup copies may remain temporarily until they are overwritten through normal operations.
Data retention, security, and international processing
We retain information for as long as needed to provide the Service, maintain legitimate business records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no storage or transmission method is completely secure.
We and our providers may process information in countries other than where you live. Where required, we use appropriate legal mechanisms for international transfers.
Cookies and browser storage
When you sign in, we use authentication session cookies provided by Clerk to keep you signed in and secure your session. We use browser localStorage for preferences such as saved bookmarks, theme, and site-preview settings.
We do not use third-party advertising cookies or cookies for cross-site tracking.
Children and supervised kiosk use
Meeznplus does not offer accounts to children and is not directed to children. Adults are responsible for household profiles they create and, if kiosk mode is available, for supervising any child who interacts with it. Please do not use a child profile to submit a child’s email address, precise location, or other unnecessary personal information. If you believe a child provided information directly to us without appropriate authorization, contact us so we can investigate and delete it where required.
Changes and contact
We may update this policy as the Service or law changes. We will post the updated policy here, revise the effective date, and provide additional notice when required.
Questions or privacy requests: support@meeznplus.com.