Refund Policy
This policy explains how Meeznplus Premium subscriptions renew, how to cancel one, and when a refund applies.
Overview
This Refund Policy applies to paid subscriptions for Meeznplus, a service provided by Meeznplus LLC. It should be read together with our Terms of Service.
Subscriptions and automatic renewal
Monthly and annual Meeznplus Premium subscriptions purchased through our web checkout are billed by Paddle, which acts as the merchant of record. Unless stated otherwise at checkout, these subscriptions automatically renew for the same billing period until cancelled.
Cancelling a subscription
You can cancel a web subscription through your Meeznplus account settings or the subscription-management tools provided by Paddle. Cancellation stops the next renewal and takes effect at the end of the current paid billing period. You will continue to have access through that period.
Except where law requires otherwise, fees are non-refundable and we do not provide refunds or credits for a partially used billing period.
Requesting a refund
To request a refund for a web purchase, email support@meeznplus.com with the email address used for the subscription and enough transaction information for us to identify the charge. We will review the request under this policy, our Terms of Service, and applicable law. Approved refunds are returned through Paddle to the original payment method.
Consumer rights and billing errors
If you are a consumer in the European Union or United Kingdom, you may have a statutory right to withdraw from an online subscription within 14 days of purchase. That right is subject to applicable exceptions and rules for digital services that begin during the withdrawal period. Mandatory consumer rights and local consumer law take precedence over this policy, including where they provide a refund or cancellation right that cannot be limited.
If we confirm that a charge resulted from a billing error, such as an incorrect or duplicate charge, we will promptly correct it or arrange a refund.
App Store purchases
For purchases made through Apple’s App Store, Apple manages the purchase and related cancellation or refund requests. You must request any refund through Apple, and Apple’s applicable terms and policies govern the request.
Contact
Questions about cancellations or refunds: support@meeznplus.com.